Senior PMO (12 month FTC)

Coventry Building Society have an exciting new role for a Senior Portfolio Management Officer (PMO), supporting an integration-focused Portfolio within CIDO.

The role holder will facilitate and support multiple delivery disciplines within the portfolio, including risks, dependencies, value, finances, and resources, ensuring adherence to best practices. You’ll work in close collaboration with PMO and IMO colleagues and the CIDO delivery community (at all levels) to support effective change delivery. This includes ensuring adherence to minimum data standards, following the centralised Delivery Framework, and optimising the use of delivery tooling including Jira.

The Senior PMO helps ensure the focus is on the ‘right work’, overseeing continuous improvement and early feedback on current initiatives at a macro level, helping the Portfolio Leadership Team to make the necessary adjustments to meet its targets. The role supports coordination across multiple workstreams, maintaining alignment between strategy and execution, and supporting continued operational excellence.

You’ll be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs, taking a coaching approach and empowering others to make informed decisions. You’ll be passionate about delivering great outcomes through supporting business goals and objectives, seeking to understand how decisions and dependencies impact delivery.

You’ll create a culture of continuous improvement, learning from mistakes and using this experience to change how you and the team respond to similar situations in the future. As someone who is intellectually curious, you’ll encourage innovative ideas, be highly self-aware and emotionally intelligent, understand your impact on others and take time to understand all colleagues and help them to operate at their best.

You’ll have proven knowledge of delivery control frameworks, such as Risk Management, Dependency Management and Delivery Frameworks. Extensive experience of process analysis, definition, reporting, and documentation, with lots of experience supporting Agile and Waterfall delivery methodologies.

To be successful in this role, it’s essential that you’re able to:

• Optimise PMO coordination across the portfolio, supporting colleagues to deliver their best and expertly organising and facilitating forums, accurately documenting insights and key decisions.
• Champion the delivery tooling, developing understanding in its functionality and opportunities for refinement and automation to improve team efficiency. Ensure portfolio records and data are up-to-date, accessible, and compliant with organisational standards.
• Ensure robust data governance and integrity within the tools, by overseeing and performing regular data quality assurance checks, following up on all issues proactively and tenaciously.
• You will be excellent at written and verbal communication, with strong interpersonal and analytical skills. You’ll be able to explain complex information in a simple way, have keen attention to detail, and the desire to drive quality outputs while upholding standards.
• You’ll have programme management skills including extensive knowledge of managing risks, dependencies, issues and assumptions. Experience with planning and coordinating events, such as interactive workshops, leading on knowledge sharing, collaboration, and stakeholder engagement.
• You’ll be a forward-looking self-starter, able to anticipate and prevent issues, and highly personally resilient, comfortable working in a demanding and busy delivery environment.

• You’ll have previous experience of integrations, mergers and acquisitions, having worked on large change programmes of work with high levels of complexity.

We’re one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers, and colleagues.

We’re Serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

All together, better.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. 

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

If you would like to opt in to the scheme please contact our recruitment team when you apply via Get in touch - Coventry Building Society (coventrycareers.co.uk)