Who we are

We're one of the largest building societies in the UK

As a Group, we're building a strong organisation with a shared purpose: we power good with every pound. Bringing together a number of brands, including Coventry Building Society and The Co-operative Bank, we're deeply passionate about our members, customers and communities. Trusted by over four million people, we're a mutually owned business free from shareholders. Our ethics and dedication guide us to provide great value, service and security for all.

Everyone in the Group plays a part in doing brilliant things for members and customers. Whether you're at the forefront directly helping our members on the phone or in a branch, or part of our support functions.

Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey. With our combined experience of almost 300 years, our ethics and dedication will continue to guide us.

Do you think we'll 'click'?

When you’re looking for a new job, you want to know what it will ‘feel’ like if you get it. With us, it’s your values that matter not your background, so if you like what you read here, the chances are we’ll click.

What do we believe in?

We’re here to make people better off through life, whether that’s helping them save for their futures, buy their own homes, or grow and develop their careers. Our ambition to improve the lives of members, colleagues and the communities we serve is what makes the Society special.

An invitation from our CEO

'As a mutual, we’ve always been a group of people working together to improve the lives of our members, communities and colleagues.

These days I’m proud to say we’re officially a BCorp and a ‘Great Place to Work’ - achievements made possible by the hard work and mutual support of my colleagues, and a commitment to bringing our true selves to the workplace. Being inclusive, encouraging personal development and career progression matters to us.

Staying relevant in a fast-moving, rapidly changing industry matters too. We’re looking for people with the energy and ideas to continue our digital transformation whilst never losing the human touch that our members value so much.

It’s no coincidence that our customer satisfaction is amongst the best in the business, and we’re proud to be known for our work in the community too. If these things are important to you, we’d love to have you with us.

Check out the opportunities we’re offering and send us an application if you want to make a difference.'

Steve Hughes
CEO, Coventry Building Society

Our values and behaviours are at the heart of everything we do

They guide the way we work, ensuring we move forward together and deliver what matters in the right way. By giving us a shared approach and clear standard to follow, they help us bring out our best – for our customers, our communities, our stakeholders, and for each other.

We also look for these same values in the people who join our organisation, so we can continue to grow with purpose and integrity.

We care

We are ethical, honest and brave, standing up for what's right, and staying human.

We're ambitious

We are empowered and we move with pace, always with customers and members in mind.

We take ownership

We are accountable, we focus on what matters, and we don't walk past problems.

What does our future look like?

We’re one of the UK’s largest building societies, a thoroughly modern mutual that is leading the way in sustainable, member-focussed value. We aim to grow, to innovate and embrace new technologies, whilst keeping the warmth and humanity that is the basis of our fantastic service and culture.

Are we ready for the challenge?

A rapidly changing world means we face challenges and opportunities. Our mutuality is a strength, an in-built resilience to adversity, but we must also be flexible and adapt to the new ways of doing things. Only by anticipating the future can we protect our members and continue to grow safely, sustainably, and successfully.

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