All vacancies

To continue our commitment to ensure our customers receive an exceptional level of service our Customer Service Contact Centre is growing and are looking for customer focused, friendly and helpful people to join them, to support our Co-operative Bank calls. Our fast paced, team orientated and supportive environment is really at the heart of our customer service. This role will involve...

We are seeking an exceptional Head of Homes Proposition to play a pivotal role within the newly established Group Commercial Office following the combination of Coventry Building Society and the Co-operative Bank. This transformational partnership has created the UK's seventh-largest mortgage lender and a compelling mutual alternative to the traditional banking market. Reporting t...

Our busy Mortgage Lending telephone department are looking for a chatty, professional person to join them on the phones. The role is in a supportive environment where we are known for our friendly and effective telephone service to our mortgage intermediary partners and brokers. Working with our mortgage intermediary partners the role is all about providing them an e...

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation. This role is the first point of contact for personal and business banking customers within our Leek branch, supporting customers through our digital transformation across a variety of channels including in pe...

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation. This role is the first point of contact for personal and business banking customers within our Cardiff branch, supporting customers through our digital transformation across a variety of channels including in...

We're looking for a friendly, helpful person to join the team in our Chepstow branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. The hours for this role are Monday - Friday 08:45 - 17:00 and Saturday's on a rota basis. This role will s...

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation. This role is the first point of contact for personal and business banking customers within our Leeds branch, supporting customers through our digital transformation across a variety of channels including in p...

An exciting opportunity has arisen within the Customer Research Team, a function dedicated to ensuring the voice of customers (retail & business), members, brokers and employees remains at the heart of business decision-making. Following the acquisition of The Co-operative Bank, there has been an alignment of Customer Experience (CX) surveys across the Group. The successful candidate will play a...

We're looking for a talented Legal Counsel to join our General Counsel Function, supporting the business with high-quality legal advice across a wide range of matters. In this role, you'll play a key part in advising on retail products, ensuring they are developed, launched, and managed in line with legal & regulatory requirements and our risk appeti...

As a Digital Product Owner , the role holder will provide vision and direction of product delivery, creating innovative solutions that meet the needs of the customer and wider Business stakeholders whilst delivering the Bank Digital strategy. They will translates user needs from various sources (i.e marketing & data analysis, stakeholder requirements and strategic priorities) into ...

As part of the transformation of the Finance function, the Cost Reporting Lead role has been created to develop and manage consolidated cost reporting, forecasting and planning for the Group. The role leads the strategic financial planning, budgeting and forecasting processes, acting as the central point of contact for all cost reporting across the Cost team and wider FP&A function....

We have the exciting and rare opportunity to join the Coventry Building Society Charitable Foundation's Board of Trustees on a voluntary basis. The Foundation is a registered charity, incorporated in November 1998, and operates as a separate legal entity from Coventry Building Society. While the Foundation receives funding from the Society, it is governed independently, with decisions made b...