All vacancies

Our Family & Everyday Proposition team has a 12-month FTC opportunity for a Product Proposition Manager within the Group Commercial Office. This role sits at the heart of shaping the future customer offering of the newly combined Coventry Building Society and The Co‑operative Bank. The role is responsible for identifying, developing and launching compellingly brilliant banking and savings p...

We are looking for a highly capable and adaptable Senior Engineers (x10) to deliver high‑quality, reliable, and maintainable solutions across both software and infrastructure domains. This role spans the full spectrum of modern engineering, including application development, cloud and infrastructure engineering, automation, and operational excellence. As a key technical contributor, the Senior E...

To continue our commitment to ensure our customers receive an exceptional level of service our Customer Service Contact Centre is growing and are looking for customer focused, friendly and helpful people to join them, to support our Co-operative Bank calls. Our fast paced, team orientated and supportive environment is really at the heart of our customer service. This role will involve...

We are seeking an exceptional Head of Homes Proposition to play a pivotal role within the newly established Group Commercial Office following the combination of Coventry Building Society and the Co-operative Bank. This transformational partnership has created the UK's seventh-largest mortgage lender and a compelling mutual alternative to the traditional banking market. Reporting t...

Our busy Mortgage Lending telephone department are looking for a chatty, professional person to join them on the phones. The role is in a supportive environment where we are known for our friendly and effective telephone service to our mortgage intermediary partners and brokers. Working with our mortgage intermediary partners the role is all about providing them an e...

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation. This role is the first point of contact for personal and business banking customers within our Leek branch, supporting customers through our digital transformation across a variety of channels including in pe...

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation. This role is the first point of contact for personal and business banking customers within our Cardiff branch, supporting customers through our digital transformation across a variety of channels including in...

We're looking for a friendly, helpful person to join the team in our Chepstow branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. The hours for this role are Monday - Friday 08:45 - 17:00 and Saturday's on a rota basis. This role will s...

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation. This role is the first point of contact for personal and business banking customers within our Leeds branch, supporting customers through our digital transformation across a variety of channels including in p...

An exciting opportunity has arisen within the Customer Research Team, a function dedicated to ensuring the voice of customers (retail & business), members, brokers and employees remains at the heart of business decision-making. Following the acquisition of The Co-operative Bank, there has been an alignment of Customer Experience (CX) surveys across the Group. The successful candidate will play a...

We're looking for a talented Legal Counsel to join our General Counsel Function, supporting the business with high-quality legal advice across a wide range of matters. In this role, you'll play a key part in advising on retail products, ensuring they are developed, launched, and managed in line with legal & regulatory requirements and our risk appeti...

As a Digital Product Owner , the role holder will provide vision and direction of product delivery, creating innovative solutions that meet the needs of the customer and wider Business stakeholders whilst delivering the Bank Digital strategy. They will translates user needs from various sources (i.e marketing & data analysis, stakeholder requirements and strategic priorities) into ...