All vacancies

We're looking for a friendly, helpful person to join the team in our Tamworth branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. This role will suit someone who's at ease talking to lots of different people and able to support their needs...

Our Customer Service Contact Centre are looking for customer focused, friendly and helpful people to join them. Our fast paced, team orientated and supportive environment is really at the heart of our customer service. This role involves taking lots of calls from different customers providing them with a great service. Giving them updates on their acc...

We are recruiting for a Senior FP&A Specialist to join our Planning and Forecasting team and to take a lead role in driving commercial value both internally and externally. Working closely with colleagues across products, risk management, accounting and treasury, the person in post will produce high quality analysis, modelling and reporting that enables timely, effective and informed commer...

We have the opportunity to join us as a Vulnerable Customer Specialist - Regulatory, Governance & Reporting. This newly created role is responsible for the regulatory and conduct risk strategy within the Group's Financial Difficulty and Vulnerability (FD&V) function. Supporting the development of a governance framework, performance metrics and reporting to drive improved outcomes for vulner...

We have a new role that sits within our Financial and Model Risk (FaM) Function for a Lead Analyst focused on Technical Model Validation. This is a 12-month Fixed Term Contract position. FaM are a trusted advisor and critical friend to the 1st line of defence. Our key purpose is to enable the business to make effective risk-based decisions, considering the prudential regu...

We are recruiting for an Enterprise Information Architect to join our Data Office on a 12-month fixed term contract. The role will provide technical expertise to support the Group's Data Architecture Strategy and roadmap development. Leading structured analysis of business requirements, the person in post will translate these into data models and design to support the delivery of high-q...

We have a new role that sits within our Financial and Model Risk (FaM) Function called Senior Analyst – Treasury and Financial Models Validation and Oversight. FaM are a trusted advisor and critical friend to the 1st line of defence. Our key purpose is to enable the business to make effective risk-based decisions, considering the prudential regulatory framework and underpinned b...

We're recruiting for a Head of Product – Savings who will provide strategic management of the savings product range is central to the ongoing success of the Group. It's purpose is to own and lead the strategy and management of the existing product range to deliver the corporate plan, support growth, drive efficiencies and meeting the needs of members. The role holder will lead ...

Our 2 nd line of defence Financial Crime team is pivotal in ensuring the Group complies with its sanctions obligations. The Sanctions Manager will have a critical role in designing and implementing the Group's sanctions oversight capabilities and approach, ensuring the sanctions risk is consistently identified and mitigated. The role holder will be accountable for owni...

To ensure that the Group complies with its legal and regulatory obligations and continues to mitigate Financial Crime risk, we are looking for an experienced Policy & Advisory Manager , with a background in drafting policies and standards within a retail banking environment to help shape the Group's control framework. i.e. to help shape and maintain our control framework. This newly c...

Our 2 nd line of defence in Financial Crime provides fraud oversight which involves identifying, monitoring, and reducing fraud risks through the implementation of standards, strategies, and specialised functions. The team require a manager to define the fraud controls to put in place across the Group going forward, also providing leadership of 2 nd line's oversight and challenge of 1...

Economic Crime have the opportunity to join them as a Training & Quality Control Manager – Financial Crime Operations. This role will lead a team of 4 Quality Control Specialists with a focus on delivering high-quality Quality Control and Training Activities. It will ensure that Financial Crime Operations staff are supported to maintain high standards of compliance and capability,...