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Saturday Customer Service Assistant

About The Role

An opportunity has become available to work directly with our members within our Frome branch as a Saturday Customer Service Assistant.

You will be part of an established and supportive team, serving customers every Saturday, which is one of our busiest days of the week.

If you’re looking for your first job or just to have a rewarding and challenging position that fits around your other commitments, then this could be the opportunity you have been looking for!

In this role you will be the face of the Society, responsible for delivering an exceptional customer service by talking to our members and building long term relationships with them.

From having conversations with our customers we will be able to help them with the plans they have for their money, with the services we offer.

You will be dealing with customers’ transactions such as deposits, withdrawals and paying bills, by operating the till and handling money in an accurate and professional manner.

You will need to understand and comply with all the appropriate legislation and codes of practice, and keep your knowledge up to date on our products and services. It’s important to protect our members so following security and Data Protection procedures is a must.

About You
You don’t need previous work experience to be successful, just a positive attitude and excellent communication skills.

We are looking for someone that has the confidence to engage with a variety of people and accurately deal with our member’s transactions.
 
Hours: Saturdays - 8.45am - 12.00pm
About The Company

We have a wide variety of opportunities across our branch network – from resolving members questions, to being a savings subject matter expert, to leading a team of member service specialists.

Our branch network staff are engaged, motivated and inspired to consistently demonstrate the Coventry’s values. In return, we develop and guide you to achieve your full potential.

We value our staff and reward their talent and commitment. Our aim is to grow our people internally and create an environment which allows them to develop brilliant careers with us. If you love making your customers happy, we’ll give you the environment, support and opportunities to succeed.

Hours: 3.75 - 8.45am - 12.30pm on a Saturday

Key Information

Role Title:
Saturday Customer Service Assistant
Salary Details:
£8.12 per hour
Number of hours per week:
3.75
Location:
Frome
Vacancy Type:
Permanent - Part Time
Closing Date:
16 Feb 2018

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