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Branch Manager

About The Role

We have a managerial opportunity at Coventry Building Society in our Clifton branch based in Bristol.

We are looking for someone who is developing their managerial career and wants to develop into an inspirational leader. You’ll provide clear direction, coaching and support to build a committed, collaborative team that delivers high standards.
Operationally, you'll take ownership and responsibility to develop your branch’s business plan to ensure that it is fully equipped to reach all of its goals.
These include all service, staff development and control measures in addition to making a difference in the local community.
By building your own and your team's understanding of your local customer base you will deliver the right products and services for your customers every time.
Role requirements:
  • Ensure high levels of customer service are achieved
  • Ensure that core branch and individual performance measures are achieved
  • Ensure the branch meets all legislative, code of practice and internal control requirements
  • Ensure the communication of plans for the branch to staff in a timely, positive manner and that staff understand, and are supported, to deliver them
  • Ensure agreed activities are validated to ensure they are happening and are effective
  • Potentially support a Mortgage Advisor in branch
  • Have a positive impact in the local community

About You
Person requirements:
  • Desire to develop a career in management and grow with an organisation
  • Evidence of experience and/or a good understanding of people leadership
  • Evidence of ability to inspire a team to combine a strong performance focus with evidence of high standards of customer service and achieving performance measures
  • Strong communication and development skills of self and others
  • Excellent attention to detail and planning and organising skills
  • Flexible, positive, hardworking and driven in nature
  • Ideally have a broad knowledge of banking products, services, regulations and operations but not essential

This is a great opportunity for an individual who wants to develop their supervisory skill set in an FCA environment.

About The Company

About Clifton branch:

Small location with a team of 5 staff to manage
Strong local community with a community spirit
Excellent Service Standards
Compare our Accounts:
We believe in being open and honest. We want you to make an informed choice. That’s why we've built this tool to help you compare our accounts with other providers.
Branch Network:
Our branch network staff are engaged, motivated and inspired to consistently demonstrate the Coventry’s values. In return, we develop and guide you to achieve your full potential.
Our Service
We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over two years ago. Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

Key Information

Role Title:
Branch Manager
Salary Details:
£22,320-£28,000 (Dependant on relevant experience)
Number of hours per week:
Vacancy Type:
Permanent - Full Time
Closing Date:
20 Jan 2019