About The Role

This role provides a deep level of technical knowledge responsible for designs, build, implementation of technical solutions to provide Business Value and IT Infrastructure road-maps. Owns complex production incidents and problem, collaborating with other technical teams to troubleshoot and ensure a complete resolution. Co-ordinates initiatives to deliver service improvements allocating tasks to colleagues and ensuring completion of work to agreed quality criteria and timescales. Continually assesses ways of working in order to develop or revise artefacts and processes that improve team efficiency and effectiveness. Looking for a role model within the team who provides mentoring and coaching to peers and junior team members.

About You

Essential Requirements:
• Essential experience of working in a complex, pressurised production environment.
• Experience working in Agile\Devops\SafE models would be an advantage.
• Experience of using the Microsoft Office products to create and manage documentation
• Experience working in a network management environment.
• Flexible approach to working hours to meet own objectives and assist colleagues in meeting their objectives
• Thorough, with a good attention to detail.
• Deliver to agreed timescales
• Ability to work individually and within a team with good communication
• Willingness and aptitude for learning new systems and gaining furthering knowledge
Software skills:
• ServiceNow
• JIRA
• Ansible
• Terraform
• Agile
• Cisco switching and routing protocols to CCNA/CCNP
• Cisco wireless networking
• Cisco CATALYST, Nexus, and SAN switches
• Checkpoint / Cisco ASA firewalls
• F5 BigIP load balancing devices
• F5 WAF administration
• Cisco ISE, Prime, DCNM, APIC-EM toolsets
• Cisco ACI networking
• AWS/Azure
• Solarwinds enterprise monitoring
• ITIL

Desirable:
• Professional technical certification or similar would be desirable.
• Financial services experience would be desirable.

Hours: 35 - Monday to Friday 0800 to 1600 or 0900 to 1700 + Available for out-of-hours support, on a Call-out rota basis.

Contract: Hybrid

About The Company

#BetheChange

Coventry Building Society has grown into the second largest building society in the UK. Despite being a national Society, it keeps its local values and loyalty, and its caring family ethos.

The best way to judge a company is based on what the people who work there say and our recent employee survey has resulted in us being named as one of the UK's Best Workplaces for Wellbeing by Great Place to Work.

To determine our place on the UK's Best Workplaces for Wellbeing list, the Great Place to Work culture experts analysed thousands of employee surveys, assessing peoples’ experiences at work through things like:
- Work-life balance
- Sense of fulfilment
- Job satisfaction
- Psychological safety
- Financial security

We offer not only fulfilling jobs and exciting career opportunities but a place where everyone can be long and feel proud to work. What makes us such a rich and progressive place to work is the huge variety of people that make up our workforce.

And of course, we don’t pretend that what you do for us is all there is to you. We want you to bring your whole self to work – parent, carer, artist, triathlete, introvert… whatever it is that makes you YOU. We offer the balance to make sure you have plenty of time to do the things you need or want to do alongside work, because we know that’s how you are able to be your best.

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