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Completions Processing Advisor (Temporary Maternity Cover - 9-12 months)

About The Role

New Lending are recruiting for a Temporary Completions Processing Advisor.

Completions is a key function in New Lending and is responsible for ensuring customer funds reach their Solicitor in time for completion.

You will be a part of a small but dedicated team working a variety of different tasks to ensure customer service excellence.

Tasks within the role include:

Processing of Certificate of Titles (COTs)

Setting up of payment instructions using HSBC.net

Checking and authorising mortgage details to facilitate funds release 

Re-inspection instructions and review of guarantees to facilitate release of mortgage retentions

Take incoming calls and queries from Solicitors

Process drawdown/ further advances and transfers of equity fund requests

Process application fee refunds


About You

We are looking for someone who is driven to deliver excellent customer service, committed to the Society’s values and has good communication skills.

You will also need to have a can do attitude, work well under pressure and be flexible in supporting the Lending business area during peak volumes.

About The Company

Completions Team Manager has said Completions is a great team of individuals who work together as a team through a variety of tasks. New Lending provides development through progression and the opportunity to understand how New lending is an integral part of our business.

To reward our staff we have a pay progression framework in place, which recognises individuals for developing from being a “new starter” through numerous levels to a “high performer.

Hours: Monday to Friday 9am - 5pm
Contract: Temp - Maternity Cover - 9-12 months

Key Information

Role Title:
Completions Processing Advisor (Temporary Maternity Cover - 9-12 months)
Salary Details:
£16220 to £16980 pro rata - dependant on experience
Number of hours per week:
Vacancy Type:
Temporary - Full Time
Closing Date:
29 Jun 2017

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