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Technical Support - New Lending Completions

About The Role

Do you have good communication and analytical skills?

Want to work for a company who genuinely care?

Our Technical Support role could be what you’re look for.

Our Technical Support New Lending Completions team play an integral role within our new lending department. The department manages the entire life cycle of a mortgage account. From receipt of the initial applications, underwriting to completion and then servicing the needs of existing customers through to final redemption.  This position sits within the completion stage and ensures that the customer’s funds reach their solicitor in time for completion.

You will be part of a small, dedicated team who complete final checks on completed mortgage applications. This will involve reviewing applications, processing mortgage details, facilitating the release of mortgage retention’s, taking incoming calls and queries with solicitors and processing applications fee refunds.

As a Sunday Times Top 100 Company To Work For we pride ourselves on our ability to listen to our people and support their development. As this role underpins our lending decisions full training will be provided and support given throughout.

About You
To support our growth and help us deliver outstanding customer service we need engaging, observant and caring people.

That’s where you come in.

We are looking for customer-oriented and detail-focused individuals who can maintain quality standards within a busy working environment. You’ll have experience of delivering a high level of customer service and you’ll be motivated knowing your actions result in a happy customer.

It’s important you have a strong attention to detail and a ‘can-do’ attitude enabling you to always get things right for the department and the customer.

Working Hours
 

Monday – Friday: 9 – 5

Start Date: March 2nd 

 

 

Key Information

Role Title:
Technical Support - New Lending Completions
Salary Details:
£16,300
Number of hours per week:
35
Location:
Walsgrave
Vacancy Type:
Permanent - Full Time
23 Jan 2020