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Saturday Customer Service Assistant

About The Role
Are you looking for a role in Customer Service?

Are you looking for a job to fit around you and your life?

Our Saturday Customer Service Assistant role is a great opportunity for someone either looking for their first job or to have a rewarding position that fits around your life and commitments. Working in our branch, you’ll be responsible for delivering exceptional customer service by talking to our customers and dealing with their queries.

You’ll accurately manage customer transactions such as deposits, withdrawals and paying bills, by operating the till and handling money. It’s important you understand and comply with all the appropriate legislation and codes of practice, and keep your knowledge up to date on our products and services. Following security and Data Protection procedures is a must to ensure we protect our customers.

You’ll be part of a supportive team in Bristol serving members every Saturday. There are also lots of opportunities for overtime if you want. Many of our Saturday Customer Service Assistants support us between Monday - Friday during our busier periods when it’s convenient for them to do so.

About You
You don’t need previous work experience to be successful, just a positive, personable attitude and excellent communication skills. We’re looking for someone who has the confidence to engage with a diverse variety of people and the ability to be accurate and deal with our customers transactions.

You’ll be available to work every Saturday between 8.45am and 4pm Whilst we appreciate you’re applying for a Saturday role, from time to time, we may ask if you’re able to cover extra hours across the week during our busiest times including March-May and other holiday periods.

We really care about recruiting the right people and engaging, rewarding and developing them throughout their journey with us. As well as being flexible to fit around you, this role will give you a chance to learn new skills and develop your career.

About The Company
Here at Coventry Building Society, we’re proud to be a mutual building society and we’re committed to providing a first class service to our members.

Our people are pivotal in achieving our mission and we’re embarking on an exciting journey to ensure our employee wellbeing is at the forefront of what we deliver as a function; after all, without our people, we wouldn’t be as successful as we are. 

Times Top 100 Best Companies to Work For 2019

ORC Employee Engagement Award for Excellence

We’ve also been proud holders of Gold Ribbons from Fairer Finance since they introduced them over four years ago. Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

Key Information

Role Title:
Saturday Customer Service Assistant
Salary Details:
£8.40 per hour
Number of hours per week:
Vacancy Type:
Permanent - Part Time
25 Nov 2019