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Scanning Operative

About The Role

Scanning is a key area of the wider Savings and Lending function and is at the heart of how our members communicate with us via post. We have an opportunity to join this fast paced department as a Scanning Operative

You'll be part of a diverse and fast paced environment which includes a new state of the art mail suite, equipped with all market leading technology.

Your key responsibilities will include:

  • Sorting large volumes of incoming post from various sources
  • Preparing, logging and scanning documentation onto our system
  • Indexing and distributing documentation to the relevant departments
  • Providing support to all the team

You'll be someone who is passionate about delivering excellent customer service, has a high level of attention to detail and enjoys working as part of a team. You will also need to be able to multi-task and have a flexible attitude to support other areas of the business during peak volumes.

We receive approximately 3000 items of post each day; therefore you will need to have the ability to work with large volumes and work as part of a team to ensure that these are all dealt with. It is vital that these are processed right first time therefore you will need to be accurate and have very good attention to detail. You will also need to be able to work to strict deadlines, plan your own time and have a flexible attitude to support other areas of the business during peak volumes

This a fantastic opportunity for someone who'd like to get to know our business and build on a career with us!

About You

You’ll have evidence of working towards goals or performance measures and will have evidence excellent attention to detail and customer service

You’ll be passionate about being a team player, flexible, hardworking and driven in nature within a fast paced environment

35 hours shifted (Monday to Friday 7am - 5pm and Saturday 7am – 12pm) 

(Flexibility will be required in peak periods)

About The Company

We’ve been proud holders of Gold Ribbons from Fairer Finance since they introduced them over two years ago. Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

ORC Employee Engagement Award for Excellence

YouGov Highest Customer Satisfaction of any Bank of Building Society

Key Information

Role Title:
Scanning Operative
Salary Details:
£14,790 - £16,860 plus 7.5% shift allowance (dependent upon relevant experience)
Number of hours per week:
Coventry-Binley Business Park
Vacancy Type:
Permanent - Full Time
Closing Date:
24 Jan 2019