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Customer Service Assistant

About The Role

Do you want to work for an award winning company who is part of The Sunday Times 100 Best Companies to work for in 2018. 

We're proud to have been ranked 55 in 2018 – what an achievement!!

It's proof that not only do we look after our customers, but our staff, too.  After all, happy staff means happy customers!

An opportunity has become available to work directly with our members within our Rugby branch as a Saturday Customer Service Assistant.

You will be part of an established and supportive team, serving customers every Saturday, which is one of our busiest days of the week.

If you’re looking for your first job or just to have a rewarding and challenging position that fits around your other commitments, then this could be the opportunity you have been looking for!

What will you be doing:

  • In this role you will be the face of the Society, responsible for delivering an exceptional customer service by talking to our members and building long term relationships with them.
  • From having conversations with our customers we will be able to help them with the plans they have for their money, with the services we offer.
  • You will be dealing with customers’ transactions such as deposits, withdrawals and paying bills, by operating the till and handling money in an accurate and professional manner.
  • You will need to understand and comply with all the appropriate legislation and codes of practice, and keep your knowledge up to date on our products and services. It’s important to protect our members so following security and Data Protection procedures is a must.
About You
What we are looking for you to bring to the team:

  • Is a positive attitude and excellent communication skills.
  • Have the confidence to engage with a variety of people and accurately deal with our member’s transactions.
  • You won't need to have previous work experience to be successful


About The Company


GOLD - Investors In People - This award recognises our internal training, structured performance management, and the support we give to employees who are studying for formal qualifications.

Hours & Salary:

3.75hrs - Saturday 8.45am - 12.30pm

Salary - £8.12 per hour

Key Information

Role Title:
Customer Service Assistant
Salary Details:
£8.12 per hour
Number of hours per week:
3.75
Location:
Rugby
Vacancy Type:
Permanent - Part Time
Closing Date:
27 Jul 2018

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