• Login or Register
Job Type
Our Locations
Salary from
Salary to

Business Change

You’ll make change happen

Change department…

Making a real difference

At the Coventry, everyone is focused on serving our members and always looking for ways to improve what we do. In Business Change, we work with departments across the organisation, looking for ways to do things more efficiently.

We take the lead on delivering new initiatives that help make the Coventry a better place. We’re always listening because our members and employees have the best ideas for improving the way we do things.

Our diverse team covers the key disciplines of Project Management, PMO, Business Analysis and User Acceptance Testing and we work collaboratively to deliver a balanced portfolio of projects and programmes.

If you’re already an experienced business change professional, we’d love to hear how you can help shape our business. And if you’re just starting out in your career, we’ll give you the opportunity to start making a real difference.

We’re looking for people who thrive under pressure, have plenty of energy and love to solve problems. We’ll support your training and development, and reward your talent and commitment with a wide range of benefits and opportunities for progression.

View the latest opportunities here

Latest Business Change jobs

Project Manager

IT at the Coventry is changing; we are currently undertaking an exciting transformation project that will shape the future of the organisation. As we progress on our journey we are seeking talented individuals who are passionate about delivering an outstanding experience for both members and colleagues in an environment where you will have the opportunity to be part of the future success of the ...
Location:
Coventry-Binley Business Park
Vacancy Type:
1

What our people say

  • I’ve worked in a number of different departments including the Branch Network, Intermediary Development, Financial Crime and I’m now in our Compliance team.

    Regulatory changes can have a big impact on the business. It’s part of my job to track those changes and keep the business informed.

    I get to work with lots of different teams – Product Design, Marketing, Customer Experience, Legal and Business Change to name a few. Every day really is different!

    There are numerous opportunities for development and progression if you choose to take them. Ultimately, you drive your own future.

    Hear more from our people

    This kind of culture doesn’t just happen overnight – it comes from the top and it’s been a pivotal part of the organisation for many years.

    Emma - Compliance

  • I started working at the Coventry as a Saturday Customer Service Assistant, I’m now a Customer Service Specialist and I’ve just started on the Management Development Programme, which is designed to help enhance my leadership skills.

    Every day is different. I come to work smiling and I leave smiling. Making a difference to our members motivates me to come to work each morning. I’m helping people and I get so much satisfaction out of it, whether I’m opening an account for a customer or supporting them with a complex transaction, our members really appreciate us.

    Hear more from our people

    We are so invested in community work too. In our branch alone, we’ve raised almost £20,000 for our community partner. We have the most amazing customer base. They’re so generous – they’re as passionate about the charity as we are.

    Jess - Branch Network

  • Starting out in our Savings Operations team, I quickly progressed in to our Quality Assurance team, then into Customer Relations.

    I studied Accountancy at University and always wanted to work in Finance, so when a role came up I knew I wanted to apply…now I’m a Cost and Management Accountant.

    My job is so varied. If I was talking to someone about a career here, I’d say... "you'll definitely find an area you enjoy".

    I was offered study support so I could gain my professional finance qualification. It was hard work, it was worth it though! They’re really supportive of people studying, training and going through exams. I came joint tenth overall in the world and now I’m qualified. Not only that, I’ve got brilliant experience from the ground up so I wouldn’t have it any other way.

    What excites me about my role is that we’re so engaged with the whole Society and we’re looking to the future, rather than just dealing with historical numbers. I love asking questions like... Will this project benefit our members? What will the business benefits be? Will it make us more cost-efficient?

    Karan - Finance

    Hear more from our people
  • I’ve been with the Coventry for most of my career, my background is actually in Finance and whilst in this team, I was intrigued by the part that Business Change played in shaping the Society and I felt that it would be an interesting career move. After completing a secondment in Change, I took on a Trainee Business Analyst role and now I’m training to be a Project Manager.

    The Coventry makes a big investment in delivering a fantastic customer experience and understanding the wider impact each project has is critical. Getting things right for our members is the most important thing.

    Working in Business Change has taught me so much and helped me develop transferrable skills, such as analysis and decision making, project management, report writing and managing stakeholders. These are all qualities I feel I could take to any part of our business.

    I know I still have a lot to learn but I’m focused on becoming a fully-fledged Project Manager and I know the Coventry will support me to get there.

    Scott - Business Change

    Hear more from our people

Page has changed!

Some of the values on this page have changed. What do you want to do?